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Cancellation Policy



The information shared during sessions is not a substitute for professional advice. Drew Polifrone / Medium Drew LLC aims to provide guidance to help clients navigate challenges and make informed choices. However, clients retain their free will and are responsible for their actions. Drew Polifrone / Medium Drew LLC is not liable for any decisions made based on the information provided. Sessions and events are for adults 18 years or older. Attendance does not guarantee specific outcomes.


Payment, Cancellation, and Refund Policy:

All sessions and events require advance payment. Once payment is received, your registration/appointment will be added to the schedule/class/course/event participant list. Sales are final and non-refundable for all events, meditations, and classes, as well as Spirit Message Groups. In the event of illness or unexpected circumstances preventing "in-person" appointments, alternative dates and/or Zoom, Phone, or Video Conferencing options may be offered. These circumstances do not warrant cancellation or refund. If Drew is unable to "connect" during your private session, a reschedule will be offered, and if it recurs, a full refund may be offered. If refund is authorized and issued there is a deduction of $100 for time spent, administrative and processing fees. Our aim is to honor all commitments.

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